Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Openpitch.in.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a site activity on our website relevant to you, for example a user posting an inquiry relevant to your profile or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We may use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. We are committed to keeping any promotion we do on your details to the minimum.
We use information to send you transactional communications. We might send you emails or SMS informing you of site activity, status changes relevant to your interaction with our website.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We may share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email dnc [at] Openpitch.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third party sites
Limits to OpenPitch.in’s abilities
While we do our best to protect your information and avoid spam, an operation as complex as ours can be subject to technical glitches and inadvertent issues. OpenPitch.in will do its best to work with you if these types of situations arise, but your sole remedy in these cases is to have OpenPitch.in will try to rectify the problem as soon as it can.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Arun Kumar Verma
Email: akverma [at] openpitch.in
If you have any questions about this Policy or other privacy concerns, you can also email us at adminprivacy [at] bookmyseats.in (@Openpitch.in)
Updates to this policy